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Why most digital transformation programmes fail in government

Dr. Amira Hassan· Former Director General, Digital Government· Ministry of Planning

After 15 years in public sector transformation, I've seen the same pattern repeat: technology is procured before the operating model is redesigned. The result is digitised dysfunction — faster old processes, not new ones. What would it take to reverse the sequence?

1 Reply

James Okonkwo15 Aug 2026

The sequence reversal requires board-level mandate. Without it, procurement cycles outpace strategy cycles every time.

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