Highpro International
Future Utility Operating Model Redesign
Highpro Executive Transformation Series · Port Louis 2027 · Structural

Future Utility Operating Model Redesign

Utility operating models not designed for digital, distributed systems

Next EditionPort Louis, Mauritius
Dates12 May 2027 – 15 May 2027
Duration4 days
FormatExecutive programme + design lab
FromUS$ 2,395
01 · Programme overview

Future Utility Operating Model RedesignUtility operating models not designed for digital, distributed systems

Redesign accountabilities, processes and organisation structures for digital and decentralised energy systems.

This programme addresses functional silos — converting the pressure into executive decisions, structural redesign and measurable institutional action.

This programme addresses legacy roles — converting the pressure into executive decisions, structural redesign and measurable institutional action.

This programme addresses weak product/process ownership — converting the pressure into executive decisions, structural redesign and measurable institutional action.

Why this programme matters

THIS IS NOT TRAINING. It is leadership for institutional transformation.

Redesign accountabilities, processes and organisation structures for digital and decentralised energy systems.

THE BOARDROOM

Where institutional decisions are made.

02 · Is this senior enough for me?

Designed for leaders with decisions to make.

01CEOs
02COOs
03CHROs
04Transformation Heads
Future Utility Operating Model Redesign
03 · Programme outcomes

Programme Outcomes

Operating-model design
decision-right clarity
04 · The four-day executive journey

Four days. One coherent transformation.

Redesign accountabilities, processes and organisation structures for digital and decentralised energy systems.

The four-day executive journey
DayStageFocusCoverage
01UNDERSTANDOperating-model design.Faster execution.
  • Strategic context assessment
  • Stakeholder mapping
  • Performance baseline diagnosis
02DIAGNOSEdecision-right clarity.stronger accountability.
  • Root cause analysis
  • Pressure point mapping
  • Capability gap assessment
03DESIGNThe transformation architecture.lower complexity.
  • Operating model redesign
  • Governance architecture
  • Capability framework design
04TRANSFORMMobilising people and capability.Build the leadership alignment, capability, adoption and cultural conditions required to sustain the transformation.
  • Leadership alignment
  • Capability building
  • Change and adoption strategy
05 · Programme outline

Programme Outline

A decision-grade view of the sessions, frameworks, discussions and outputs your executives will work through.

Begin by establishing a shared understanding of the institution's current position, the external forces acting upon it, and the gap between where it is and where it needs to be.

  • Morning: Strategic context and institutional assessment
  • Afternoon: Diagnostic frameworks and baseline analysis
  • Executive discussion: What is really driving this challenge?

Move beneath the symptoms to the structural root causes. Map the pressure points where targeted intervention will create disproportionate leverage.

  • Morning: Root cause diagnosis and structural analysis
  • Afternoon: Pressure point mapping and prioritisation
  • Framework: Institutional diagnostic canvas

Architect the transformation. Redesign the operating model, governance structures and capability framework required to move from the current state to the target state.

  • Morning: Operating model and governance design
  • Afternoon: Capability architecture and roadmap
  • Executive discussion: What must change structurally?

Transformation fails without people. Build the leadership alignment, individual capability and organisational conditions required to sustain change beyond the programme.

  • Morning: Leadership alignment and capability building
  • Afternoon: Change strategy and adoption planning
  • Framework: Transformation mobilisation canvas
06 · Who will lead the learning?

Faculty with depth, not celebrity.

Senior practitioners who have led transformation inside the institutions they now teach — matched to the challenge this programme addresses.

Dr. Lena Petrova

Dr. Lena Petrova

Senior Faculty · Governance & Structural Reform

Former advisor to the European Bank for Reconstruction and Development. Led governance reform programmes across 8 national institutions. 19 years in institutional economics and structural reform.

Dr. Mei Lin Tan

Dr. Mei Lin Tan

Faculty Chair · Structural Transformation

Former Senior Partner at a global strategy firm, leading organisational design across Asia-Pacific. Advised 12 national agencies on structural reform. 20 years in organisational architecture.

Dr. Maria Santos

Dr. Maria Santos

Senior Faculty · Structural Transformation (Government)

Former Secretary of State for Administrative Reform in a Latin American government. Led structural reform across 15 ministries. 18 years in public sector transformation and institutional design.

07 · Programme sessions

Choose the session that fits your calendar.

This programme runs as independently selectable sessions. Each session follows the same core academic architecture while reflecting its regional executive context.

08 · Programme investment

Bring one leader. Or align the whole team.

Institutional delegation pricing is designed to make cross-functional participation practical and to increase the value of implementation after the programme.

Future Utility Operating Model Redesign — delegation investment
DelegationPer delegateParticipationTerms
Individual ExecutiveUS$2,500One delegateOne delegate. Full four-day executive programme.
Transformation TeamUS$1,5005 or more delegatesPer person for 5 or more delegates.
Delegation fees are stated per delegate in US dollars. Accommodation and travel are arranged separately by the delegate or their institution.
09 · Executive ROI calculator

Translate attendance into an institutional case.

Estimate the financial value required for this programme to pay back its participation cost. This is a planning tool, not a promise of financial return.

Programme feesUS$2,500
Total estimated investmentUS$4,000
Illustrative annual value createdUS$5,000
Illustrative net valueUS$1,000
Break-even improvement required4.0%

Illustrative only. Actual organisational outcomes depend on implementation, authority, context and the assumptions entered above. HIGHpro does not guarantee financial returns.

10 · What returns to the institution?

Leave your edition with a transformation blueprint.

Faster execution. stronger accountability. lower complexity.

From insight → to institutional execution
Future Utility Operating Model Redesign
11 · Is the organisation credible?

Built around institutional realities.

Over a decade of executive development across government, finance, industry and development sectors — a track record built on institutional transformation, not short-course training.
HIGHpro International executive development
13 · Questions before you nominate

The questions executives ask first.

Answered from this programme's own terms: who it is for, how it runs, what it leaves you with, what it costs and when it is delivered.

Yes. Highpro encourages institutional delegation. You can nominate yourself, members of your team, or a full institutional delegation. Nominating two or more executives unlocks Institutional Delegation Rates.
14 · What do I do next?

Turn interest into an executive decision.

Nominate yourself, reserve places for your leadership team, or request an institutional proposal for a larger delegation.