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机构转型。

为在机构转型中导航的高管提供的讨论空间。与全球经济30个行业的同行分享洞察、提出问题并辩论行业挑战。

QuestionFinancial Services

AI governance in financial services — who owns the risk?

As banks deploy AI across credit, trading, and customer service, the question of who owns AI risk remains unresolved. Is it the CRO, the CTO, or a new CAIO? I'm curious what structures others have seen work in practice.

Michael Chen· Chief Risk Officer 0 87
InsightGovernment & Public Sector

Why most digital transformation programmes fail in government

After 15 years in public sector transformation, I've seen the same pattern repeat: technology is procured before the operating model is redesigned. The result is digitised dysfunction — faster old processes, not new ones. What would it take to reverse the sequence?

Dr. Amira Hassan· Former Director General, Digital Government 1 142
Discussion

How do you measure institutional transformation readiness?

Most readiness assessments measure technology maturity or process maturity. But institutional transformation readiness is different — it's about whether the organisation can absorb change at the structural level. What frameworks are people using?

David Mwangi· Transformation Director 0 54
Case ShareEnergy & Utilities

The hidden cost of capability gaps in energy transition

We estimated that 40% of our energy transition budget was consumed by rework caused by capability gaps — not technology gaps. The programmes that closed the capability gap first delivered 3x the ROI of those that led with technology. Has anyone else measured this?

Sarah Williams· Head of Transformation 2 203

A Community of Practice

The best transformation conversations happen between practitioners — not at them.

The Executive Community is where leaders carrying real institutional pressure compare notes with peers who have faced the same root causes. Join the conversation, or start one.